Return and Exchange Policy:
We want you to be completely satisfied with your purchase from our website. If for any reason you are not, we offer a 3-day exchange policy on all products. If a Wrong & Damaged Item is Received then within 3 days return policy available on all products.
If you wish to return or exchange your purchase, please follow these guidelines:
1. Notify us within 3 days of receiving your order that you wish to exchange the product.
2. The product must be in new, unused, and resalable condition, with all original packaging and tags intact.
3. In case we do not have a pick-up service available at your location, you would have to self-ship the product to our office address.
4. Customers are responsible for all shipping costs of Rs.90/- on the exchanges unless the product arrived damaged or defective.
5. Refunds will be issued less Rs.90/- form of payment used for the original purchase and will be processed within 7-10 business days of receiving the returned product.
6. If you are exchanging a product, we will send you the new item once we receive the original item and verify that it meets our return policy guidelines.
Please note that we do not accept returns or exchanges on the following products:
• Personalized or custom-made items
If you have any questions or concerns about our return and exchange policy, please contact us at info@diruno.com and we will be happy to assist you.